FAQ
Information here is only a simplified version of selected rules, detailed and current rules are available in our rental agreement, which is included in our car rental agreement contract.
Or you can read our Full Terms And Conditions.
ask us
anything
Can i book a car in advance?
Yes and you'll benefit wider choice of cars. It's possible 24/7 through our website . Opening hours you are free to call us with your requests or send us an email and we will be happy to help you. Enter dates of your rental booking on home page and select a preferred car. And book your car and proceed to prefered payment.
What payment options are avalible?
You can pay in cash, by debit/credit cards (all), wire transfer (all currencies) and cryptocurrencies (Bitcoin, Ethereum, USDT and others). We also issue a VAT invoice on your or your company name. if you have more questions contact us.
What do i need to rent a car?
We will ask to see your documents when you pick up the car:
- Id card or passport (min 21 years old)
- Category B drivers License
You can also in advance upload the documents with your order with the upload function in your order.
Do i have to make a Deposit
Deposit is obligatory. And is refundable after the rental. You can leave deposit it by any debit/credit card, cash or cryptocurrencies.
Pickup the Vehicle!
At The office
After the reservation, our Staff will hand over the vehicle at the office and collect the deposit and handle the contract.
At Malaga Airport
If you would like to pick up the car directly at the airport, please let us know when booking and the car will be waiting at the airport with staff to handle deposit and contract agreement.
return the Vehicle!
Place of return
The place you selectede with your booking to drop off the vehicle.
Preparation
- You don't have to clean the car, we will do it for you.
- Refuel the car to avoid extra cost
- Inspection of the car upon return.
Can my friends or family drive the car?
The car can only be driven by the one who rents . But its possible to add an extra driver for a fee. the extra drivers information must be added aswell as a valid id and category B driverslicense. you need to contact us to add extra driver.
Are the cars safe?
Our vehicles are new or at most a few years old, fully insured, has an up-to-date technical inspection and is regularly serviced.
What rental add-ons are available?
Among others, a child seat, extension of the mileage limit, Airport pickup and drop off. You can find all the extras and the prices when you book the car.
I had a collision, what should I do?
If someone has been injured, first call the emergency services on 112. Move the vehicle to a safe place (e.g. the side of the road), as long as this does not danger its condition or can cause a new accident.. Contact us and our Staff will help you and also come with a replacement car.
Can I travel outside of Spain?
No.
We do not allow our cars, Scooters/Motorcycles to be driven outside of Spain
I have an unusual request regarding a reservation
Didn't find the answer to your question? Contact us and we will do our best to assist you.